How to Downgrade Your Broadband Package | V4 Consumer
We recognize that your broadband requirements might evolve. Whether you need to scale down due to changing circumstances or find that your current package is no longer a good fit, here’s how you can manage to downgrade your V4 Consumer package: Downgrading During the Cooling-Off Period If you are a new customer, you have the option to change or downgrade your package within the 14-day cooling-off period. This period provides an opportunity to reassess your needs and choose a package that more accurately reflects your current situation. Steps to Downgrade: • Contact our team within the 14-day window to adjust your package. • Please consult our Terms and Conditions for detailed information on how the cooling-off period operates.