In today’s fast-paced business environment, cloud telephony provides an intelligent communication platform that adapts to modern needs. By hosting communication systems in the cloud, it eliminates the need for expensive hardware installations and maintenance. It enables businesses to offer personalized customer experiences with tools like real-time call monitoring, call tracking, and automated responses. With scalability and cost-effectiveness at its core, cloud telephony is the ideal solution for startups, SMEs, and large enterprises aiming to stay competitive.